Document summary
Unsolicited messages, or any messages sent by unauthorized users, are not tolerated by CreateMomento and are considered spam.
To report abuse, send us your mobile number, the time and date of the message, and, if possible, the content of the message you are reporting. Upon receiving a complaint, CreateMomento begins an investigation of the reported client. The identities of individuals involved will remain confidential.
We do not allow users to upload cold email/SMS lists or purchased SMS/email lists.
Enforcement of the anti-spam policy
CreateMomento clients agree to our Terms and Conditions upon registration for A2P sender verification from carriers. CreateMomento can track information on sent messages, including the sender and message contents.
Violations of the Anti-Spam Policy may result in a warning or termination of client services. Termination may extend to future services as well.
CreateMomento complies with state and national laws and regulations regarding unsolicited text messages and spam.
Opting out, unsubscribing, and removing your mobile number
Users can remove themselves from any client list at any time by texting STOP along with the textword they signed up for. Reply STOP ALL to remove your number from all CreateMomento client lists.
Abuse can be reported by emailing [email protected]. Please send your mobile number, the message content if possible, and the time and date the message was received. Your mobile number will be removed from the abuser list.